One Important Question to Ask Your Team

One Important Question to Ask Your Team

Go ask each of your team members:  Walk me through what makes a good work day for you.*

This simple request will get to the heart of what’s important to your team from a culture experience – and it’s surprisingly more effective than “Do you like working here?”

Then show that you care about the answer:

Pay rapt attention. Take notes. Dig deeper.  Ask for specifics.  Ask for the top three.

Then consider and evaluate –

  • Any patterns? Interesting one-offs?
  • Is this type of work day regularly possible in your workplace?
  • Does your team’s vision of a good work day match the type of work day you want in your workplace?
  • Where is your culture out of alignment with what you would like to create on a daily basis?
  • Where are team members’ expectations out of alignment with what’s possible and desired?

Chances are you will hear a variety of responses like:

  • Start with a good strong cup of coffee with real cream.
  • Unexpected distractions, chaos or crisis are kept at bay and I’m able to get done what I set out to do.
  • We work together as team to come up with a creative solution – and potential solutions are considered.
  • Meetings result in meaningful dialogue and real deal actionable outcomes.
  • I can depend on my co-workers to carry their weight.
  • I have a chance to both get my work done and connect with my co-workers.
  • I make a difference for our clients.
  • I contribute to the team in a meaningful way.
  • People respond to my questions in a timely fashion so I can keep moving forward.
  • I end the day with a sense of accomplishment and clarity on what I need to make happen tomorrow.

*Now I’m curious — how would you answer this?

To take a more in-depth look at this and other enlightening workplace culture issues, check out Culture Works: How to Create Happiness in the Workplace. Both the book and the book/workbook set are available for purchase.

By |2017-11-16T12:16:24+00:00November 16th, 2017|Culture Tip|

About the Author:

Kris Boesch is the CEO and Founder of Choose People, a company that transforms company cultures, increases employee happiness and boosts the bottom-line. The Choose People 360° Culture Audit is based on over 1000 hours of research Boesch conducted with the Industrial Organizational Psychology Department at Colorado State University. She is also the author of Culture Works: How to Create Happiness in the Workplace. Prior to Choose People, Boesch was the CEO of Exodus Moving & Storage. Under her leadership Exodus became the largest mover in Northern Colorado with a turnover rate nearly 40% less than the industry average and a bottom line twice that same average. Kris is also a proud mother, dancing diva and dog lover.
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