We know to measure what matters. We have Key Performance Indicators. We have dashboards. We have goals. We have milestones to the goals. We have action items. We have spreadsheets and checklists. And yet, almost all of these exist on a computer, inside a metal box and hidden until we pop open the screen. And then there’s the tabs, oh so Read more >
An extraordinary culture is a culture that brings joy.
A culture that brings joy has smart, simple, clean clarity.
Clarity of purpose.
Clarity of direction.
Clarity of agreements.
Clarity of expectations.
Clarity of strategy, process and KPIs.
Clarity of shared identity.
Many well-intentioned morale and culture efforts can be lack Read more >
Work apathy, resignation and overall numbness are rampant. This is why so many people are “weekend warriors” or simply “sucking it up” to survive until their next vacation. It’s heartbreaking. And preventable.
Once again I was reminded of a foundational core culture building block that often gets passed over as trite: mission. And not ju Read more >