Leadership & Management Development
Start Here
Most Popular Posts
Just the other day I had a client who was speaking to me in confidence over the phone about concerns he has with several of his staff. In the course of this conversation, his assistant Read more >
If you know any of my work, you know I talk about how to create emotional intimacy in the workplace, as it’s the secret ingredient to the secret sauce of having an extraordinary workplace culture. Read more >
I recently saw a presentation given by Steve Degnan, the VP of HR of Purina. Purina was recently awarded the Malcolm Baldrige award. And Steve said the question he found most interesting in the interviews Read more >
Latest Posts
A Way Forward In The Midst Of Turmoil
Two Things You Can Do As A Leader Right Now We’ve been knocked down, the ten count is almost done and it’s time to rise. With Coronavirus, we’ve been face down on the mat for Read more >
Managing the Stress and Uncertainty of the Coronavirus
7 Ways to Support Your Team's Mindset I don’t pretend to know exactly what to do right now – especially as each team’s situation varies widely. And I know a few things about people, Read more >
How to Manage Up
Get clear on the concern or opportunity you see and what you’re committed to. What specifically are you concerned about? Regarding this concern, do you have specific examples/instances from your own experience that Read more >
Supervising Friends at Work
You’ve just been promoted to management. You are now officially in charge of a team of your prior peers, many of whom you consider friends. Supervising friends at work? This can be a tough Read more >
When Your Feelings Don’t Matter
A friend of mine who is the father of a 3 year-old told me that the other night his son asked him to give him a piggyback ride up the stairs for bath time. It Read more >
Apathy or Commitment? You get what you listen for…
What do you pull for in your listening? Consider – how do you hear your team? Through what filters do you listen to them? Are they a necessary evil? An interruption? Your best asset? A Read more >
I was told “don’t share this with anyone.”
If you’re in a position of authority and you tell one of your team members, “don’t share this with anyone,” thin ice magically appears below your feet as well as theirs. You have just created Read more >
The Ultimate Unexpected Leadership Movie
Last week I had the honor of attending Generations Healthcare’s heartfelt and moving “Caring for a Lifetime” Presidential Awards Ceremony in which they celebrate an exceptional staff member from each one of their locations. Prior Read more >
One Simple Thing All Managers Must Be…
Responsive. Management responsiveness is mission critical to two key culture aspects: Productivity. The sooner you respond, the quicker your direct report can move on to accomplish the work that needs to be done. This assumes Read more >
