Leadership and Management Skills
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Leadership Quickstart
Team Temperature Check: 3.5 Questions to Ask Your Employees
What is a Team Temperature Check A team temperature check is a management process you can use to assess the perception of the team so you can more effectively and Read more >
Real Strength in Vulnerability: 18 Key Phrases
You would be AMAZED at how choosing to be genuinely vulnerable with others is incredibly empowering. It actually speaks to your strength of character. There’s nothing else that creates a quicker connection nor a more Read more >
How to Reign in and Support the Employee Who Gives Too Much Detail
I have several clients who have a great hard working employee who drives them bonkers in meetings simply because s/he gives too much detail causing a 10 minute touch base to easily expand into an Read more >
Stop Murdering Time – 10 Key Considerations
You know what to do, you’re just afraid to do it. Days go by, sometimes weeks and even months. Yes it’s uncomfortable. Yes it may not make everyone thrilled with you. So next time you Read more >
Management Quickstart
What Would Grandma Betty Do?
She’s 90. My husband’s Grandma Betty is 90. And today we’re in Cabo San Lucas celebrating her - a woman whose family absolutely adores her. At 80 she got her Read more >
How to Savor the Moment at Work
Yep, that’s it. That’s our culture tip for the week. Savor. At work. Pause, be present and appreciate… the moment the person the collective effort and commitment the accomplishments And when all seems unworthy, Read more >
Lift Your Team’s Spirits – Leverage Music, Story and Humor
While my penchant is for systemic change and not quick fixes, occasionally you just need a little somethin’ somethin’ to rally the team and lift their spirits. Perhaps you’re stuck in a rut or it’s Read more >
Know Your Conflict Style and That of Your Team
In general, we all have a “go to” conflict style when we’re not our best selves. When we are our best selves we’re grounded, committed to a resolution, and we don’t take things personally. Read more >
Position Based Skills
How to Have More Confidence in the Workplace
I recently had a manager share with me that how he shows up at work with his team is dramatically different than how he shows up at home or with friends. At home Read more >
Forgive AND Forget
I’ve spoken about the power of genuinely owning and apologizing for one’s behavior, lack of accountability, etc. – especially if you’re in a leadership and management role - and then specifically outlining how it won’t Read more >
7 Simple Ways to Develop Your People
Excellent leadership and seasoned managers share a common belief: the belief in human potential. They believe in their people and they set the bar higher than individuals would for themselves. They know high expectations lead Read more >
Whole Integrity Checklist
A lack of integrity can devour credibility – especially if you’re in a position of authority. Being “out of integrity” in our society is almost unforgiveable: He’s a hypocrite. She’s a liar. He can’t be Read more >
Permission Based Skills
No, really, thank YOU
No really – I want you to get this. It’s because of people like you – people who really care - that this work is so rewarding. As someone who is committed to creating an Read more >
One Way to “Balance” the Big Picture with the Important Details
Bookend the week with both. Open the week by speaking to the mission and painting the vision in vivid detail. Also outline the measurable strategic progress and actionable bite-size steps the team is taking that Read more >
Walk the Talk – Integrity at a Whole New Level
Two buzz words/cliches that have gotten so over used that they rarely receive their due any more - "walk the talk" and "integrity." Throw in "actions speak louder than words." Blah. Yes, I don't have Read more >
What I learned about Employee Management from a High School Principal
My friend was a principal at a local high school. One day he witnessed a group of students on school grounds almost run over an older woman with their skateboards. He immediately called them into his office and Read more >
Contribution Based Skills
The Hustle Myth
Just the other day I had a CEO share with me that he wants his team to hustle more. He wants them to experience an overall sense of urgency – believing that this will Read more >
Be Attached, Be Disappointed
We’re told not to be emotionally attached to the outcome. I couldn’t disagree more. I want you and your team to care about results. The easy emotion is feeling the rush of excitement when you Read more >
I Failed, and I Hope You Do Too
*For those of you who participated in our Online Culture Works Happy Hour on Thursday 7/13/17, you know it didn’t work. Happy Hour became “Why the heck won't this promo code work?” Hour. And while Read more >
The Big Small Idea
I’ve had several roaming thoughts this past week that culminated into a beautiful, slightly painful, self-awareness. And yes, this is still a culture tip. Just a bit of a deeper dive and a somewhat self-indulgent Read more >
Reputation Based Skills
A Way Forward In The Midst Of Turmoil
Two Things You Can Do As A Leader Right Now We’ve been knocked down, the ten count is almost done and it’s time to rise. With Coronavirus, we’ve been face down on the mat for Read more >
How to Manage Up
Get clear on the concern or opportunity you see and what you’re committed to. What specifically are you concerned about? Regarding this concern, do you have specific examples/instances from your own experience that Read more >
Supervising Friends at Work
You’ve just been promoted to management. You are now officially in charge of a team of your prior peers, many of whom you consider friends. Supervising friends at work? This can be a tough Read more >
When Your Feelings Don’t Matter
A friend of mine who is the father of a 3 year-old told me that the other night his son asked him to give him a piggyback ride up the stairs for bath time. It Read more >
Admiration Based Skills
4 Backbones to Leading in Uncertain Times
Uncertainty is scary. The unknown is scary. While there’s always uncertainty and the future is always unknown, a team I worked with recently has some pretty big anticipated hurdles coming up in about a year. Read more >
Can You Teach Someone How To Be A Leader?
And is leadership development worthwhile? Leadership is defined as “a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task.” There are “leaders” Read more >
Empowering Context – Your Confidence is Key
Recently I had two separate leaders from completely different organizations tell me they didn’t think their team could be successful around accomplishing the challenge at hand. And they’re right. Because if the leader has a Read more >
6 Keys to Managing Employees Who Are Friends
The 6 Keys to Managing Friends You’ve just been promoted to management. You are now officially in charge of a team of your prior peers, many of whom you consider Read more >
Challenge Leadership Skills
Thank Your Demonstratively Disgruntled
They are always the ones you’re checking on in a meeting. Reading them. Waiting for it…waiting for their complaint, because you know it’s coming. You roll your eyes thinking why does he or she always Read more >
What would YOUR Employees say?
If no one was looking. No supervisor, no manager, not even a coworker. They're at the dinner table or perhaps a church picnic or their daughter's softball game. "So Keith, how do you like your Read more >
