Organizational Development Process
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Development Process Quickstart
Empowering Fridays at 3:00: How to Have Effective Team Meetings
If your team works a traditional schedule, the last two hours of the work week are often a waste, but they don't have to be. You can hold effective, weekly team meetings on Friday afternoons Read more >
When Play Informs How We Work
Play is one of the first arenas in which we learn how to work with others. Share, take turns and don’t pinch. (It took me a while to get that last one.) Last week, I Read more >
7 Savvy Ways to Implement a Change Upgrade
How well does your team react to change? Do they get on board easily? Are they nimble, excited to innovate, and willing to slog through the awkward learning curve? Or do they groan every time Read more >
It’s Not Fair, Nor Should It Be
Do you have someone on your team who is prone to comparison and scorekeeping? Have you heard this recently… Read more >
Remote Virtual Process
I was told “don’t share this with anyone.”
If you’re in a position of authority and you tell one of your team members, “don’t share this with anyone,” thin ice magically appears below your feet as well as Read more >
How to Reduce Overwhelm and Burnout
Here’s the air we’re socially breathing: The World Health Organization just classified burnout as a medical condition. Let me repeat, burnout is now a medical condition. Many continue to espouse the idea of work/life Read more >
I was told “don’t share this with anyone.”
If you’re in a position of authority and you tell one of your team members, “don’t share this with anyone,” thin ice magically appears below your feet as well as theirs. You have just created Read more >
Calculate How Much Your Culture Costs or Contributes to the Bottom Line
Take 3 seconds and plug these 3 numbers into our new “Ballpark Calculator” – https://choosepeople.com/roi-of-a-happy-company/ 1 – Number of Employees 2 – Average Salary amount per employee 3 – On a scale of 1-10, how Read more >
Prioritization Process
Goals or KPIs? Why Your Culture Needs Both.
I’ve seen many organizations make the cultural mistake of either collapsing goals and key performance indicators (KPIs), or focusing on just one. You need both. If you just have goals, you’re missing daily motivating momentum Read more >
Better Performance Reviews – One Company’s Values Driven Approach
Uncomfortable. Subjective. Ineffective. These may be some terms you think of when you hear the words “performance reviews”. Most managers simply don’t like evaluating their employees and in response, may Read more >
How to Determine When to STOP Investing in an Employee’s Development – 8 Key Questions
Yes, there does come a time when you’ve done everything you can to make a square peg fit into a round hole and alas it’s not working. I’m all for compassion, empathy and understanding. However Read more >
7 Keys for Getting Employee Buy-In for New Software & Technology
You bought new technology to streamline your business, be competitive, improve your company and its bottom-line. You wanted to bring your business into the 21st century. Now? You've got an employee mutiny on your hands. Read more >
Training Process
Applewood Our House: Building a Strong Company Culture
When it comes to an industry that struggles to find the right people and keep them, look no further than the senior living industry. As a 24/7 industry, where wages tend to be low Read more >
8 Emotions to Leverage in Your Training
If you’re looking for a no-cost way to make your training more effective, check out this article I recently wrote for Training Industry on the 8 Emotions to Leverage in Your Training. Happy reading!
Tribe Trifecta – Organization, Team, Individual
Workplace culture issues stem from the dissonance between what’s best for the individual, what’s best for the team and what’s best for the organization. On the flipside, alignment of these three leads to an extraordinary Read more >
4 Ways to Upend Empty Accountability
Accountability has long had a finger-wagging overtone that makes us cringe. There’s a sense of being reprimanded for what hasn’t been done. Being “held accountable” conjures dangling feet as a Mafioso type holds you up Read more >
Decision Making Process
How to Close the Knowing/Doing Gap
Awareness without aligned action doesn’t matter. Insight without impact doesn’t matter. Intention without follow-through doesn’t matter. You can discuss. You can plan. You can hope, wait, evaluate, wonder, discover, ponder, consider. And none Read more >
Before You Promote Someone, Do These Two Things…
Usually managers are excited to promote someone in whom they see great potential and whose excellent work they want to reward. In this excitement, managers often express how much they believe in the team member Read more >
Exceptional Example of How to Operationalize Your Values
Many organizations work hard to define their values. They then publicly post those values for all to see. While both of these efforts are key and commendable, it’s not until your values are operationalized within Read more >
Balanced Action & When the Plan is Flawed
Unfortunately many companies fall on the extremes of the action pendulum: left, paralysis by indecisiveness or nauseatingly perfecting a plan, or right, acting haphazardly on every shiny blinky good idea that presents itself Both of these are motivated Read more >
Communication Process
#1 Pitfall to Building a Culture of Innovation
Squirrel! And yet another shiny, blinky opportunity has hijacked you team. All prior initiatives’ luster has been lost, as well as the experience of ownership by the team members who initiated them. Building Read more >
Your Five Tips to Better Team Reflection
Your team is a reflection of you. Taking on this statement, you may feel pride, or you may feel horror. To avoid grotesque reflections of distorted fun house mirrors, take on these five tips: Know Read more >
Refreshing Truth Serum
I was taken aback when a CEO I work with said, “If we’re really honest, the truth is, we’re not going to follow through. That’s really the truth here. And to say we’re going to Read more >
Our #1 Culture Tip for This Week…
Our number one Culture Tip recommendation this week is to sign up your people for our Character & Competency Leadership Development and/or Management Training programs. Read more >
Escalation Process
End the Year Strong with your Team
End the Year Strong! If you’re not intentional, the last few days of the year will trickle away and you might not end the year strong. Perhaps your team is absorbed in the holidays or Read more >
#1 Suggestion for Organizations Who Already Have an Extraordinary Workplace Culture
Don’t lose the magic. And here’s how… Capture the recipe to your secret sauce. Gather your team together. Ask them what it is they love about working at your organization. In essence, what are all Read more >
Be Intolerant to Improve Your Culture
Often my Culture Audit clients and participants in our Leadership Development Program & Management Training will hear me talk about “being a stand.” Meaning – what are you a stand for? What are you committed Read more >
The Dynamic Decision Dozen
Decisions fuel momentum and progress. If your culture is impacted by chronically slow decision making, paralysis of choosing the “right option,” and/or “death by meeting,” may I recommend the following 12 decision-making questions to ask Read more >
Innovation Process
Employee Engagement, Employee Satisfaction – Are these enough?
Employee engagement is that ever elusive infamous HR buzz word defined by experts in a multitude of ways. Employee satisfaction is another concept that seems to flow like sand through ones fingers - one minute you seem Read more >