Engagement Goals

I love e-mail.  Really I do.  So easy, so efficient.

But easy and efficient doesn’t get you employee engagement in this case and oftentimes doesn’t get you effective communication.

E-mail has often led to confusion – the opposite of effective communication.  And it can be confusion of content or confusion of intention – both are frustrating a Read more >

When asked with a genuine desire to know the answer, this question is extraordinary on so many levels!

The next time one of your employees comes to you and asks you to make a decision – simply ask them, What do YOU think?  And as often as possible, say “That’s a great idea, run with it.”

You’ll be surprised how many innovative ideas Read more >