I’ve seen many organizations make the cultural mistake of either collapsing goals and key performance indicators (KPIs), or focusing on just one.
You need both. If you just have goals, you’re missing daily motivating momentum and focus. If you have only key performance indicators, you’re missing inspiringRead more >
Uncomfortable. Subjective. Ineffective.
Just for a moment, step back. And imagine being them – imagi Read more >
You bought new technology to streamline your business, be competitive, improve your company and its bottom-line. You wanted to bring your business into the 21st century.
Now? You’ve got an employee mutiny on your hands.
If you’re thinking of getting new software, think first about getting employee buy-in. Software can only be Read more >
Quite honestly, “discipline” or “correction” is not appropriate in the workplace. Employees are not children. And managers are not nuns in a 1940’s classroom. And yet bad things happen. And so what’s a manager to do?*
